Privacy Policy for Purple Koala Studios
Last Updated: May 26, 2026
1. Introduction
Welcome to Purple Koala Studios. This Privacy Policy explains how we collect, use, and share information when you use our mobile games, including Word Ace. We are committed to protecting your privacy and being transparent about what happens with information related to our games.
2. What Data We Collect
Information You Provide: If you contact us for support, we collect your email address and the content of your inquiry to resolve your issue.
Local Gameplay Data: Our games may store gameplay information on your device, such as level progress, saved game state, coin balance, tutorial completion, sound/vibration settings, and similar preferences. This information is used to make the game work and continue where you left off. It is stored locally on your device and is not used to identify you directly by Purple Koala Studios.
Advertising Data: Our games may show ads using Google AdMob and the Google Mobile Ads SDK. Google may automatically collect and share information such as your IP address, advertising ID or other device identifiers, app interactions such as ad views and taps, diagnostic information, and approximate location inferred from your IP address. This information may be used for advertising, ad measurement, analytics, fraud prevention, security, and improving ad services.
Payment Data: We do not collect payment card or billing information. If a game offers purchases, payment processing is handled by the relevant app store, such as Google Play or the Apple App Store.
3. How We Use Your Data
We use information for the following purposes:
Service Provision: To save your game progress and ensure the game functions correctly.
Customer Support: To respond to your feedback and support requests.
Advertising: To display ads, including banner, interstitial, and rewarded ads, and to help measure and improve ad performance.
Improvement and Safety: To understand app performance, diagnose technical issues, prevent fraud or abuse, and improve our games.
4. How We Share Your Data
We do not sell your personal data. We only share data with trusted partners who help us run our business:
Advertising Partners: We use Google AdMob and the Google Mobile Ads SDK to serve ads. Google may collect, receive, use, and share advertising-related data as described in Google's policies. You can learn more about how Google uses information from apps that use its services at https://policies.google.com/technologies/partner-sites and about Google's advertising practices at https://policies.google.com/technologies/ads.
Service Providers: We may use app stores, hosting providers, and other service providers that help us operate our games and website.
Legal Requirements: If required by law, we may disclose information to comply with legal processes or government requests.
5. Data Security & Retention
We take reasonable technical measures to protect information. Local gameplay data remains on your device unless you delete the app, clear the app's data, or use operating-system controls that remove it. Support emails are kept only as long as necessary to respond to you and maintain appropriate business records. Advertising-related data handled by Google is subject to Google's own retention and security practices.
6. Children's Privacy
Our games are designed for a general audience. We do not knowingly collect personal data from children under the age of 13. If you believe we have inadvertently collected such data, please contact us immediately so we can delete it.
7. Your Choices
You can remove locally stored game data by deleting the app or clearing the app's data through your device settings. You can reset or delete your Android advertising ID through Android's privacy or ads settings, where available. You may also use device settings and app store controls to manage ad personalization and privacy choices.
8. Your Rights
Depending on your location, you may have the right to request access to information about you, request deletion, object to certain processing activities, or request other privacy rights. Because Word Ace does not currently use an account system, most gameplay data is stored only on your device and cannot be accessed by us. You can contact us at any time by emailing contact@purplekoalastudios.com.
9. Changes to this Policy
We may update this policy occasionally. If we make significant changes, we will notify you through an in-game notice or an update to this website.
10. Contact Us
If you have any questions or concerns about this policy, please reach out to us at: